Privacy Policy
1. Introduction
Welcome to devoude ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit devoude.com or interact with our web development and digital services.
2. Information We Collect
Depending on how you interact with our website and services, we may collect and process the following personal data:
- Contact & Project Data: Full name, email address, phone number, company name, website URL, and any specific details, requirements, or messages you provide in contact forms or project applications.
- Communication & Engagement Data: Records of correspondence, responses to project proposals, and information related to customer support or ongoing client projects.
- Technical & Usage Data: IP address, browser type and version, operating system, device details, pages visited, time spent on pages, and other analytics data collected automatically when you navigate our site.
3. How We Use Your Information
We process your personal data for the following business purposes:
- Inquiry Handling & Quotes: To respond to your requests, evaluate project inquiries, and prepare cost estimates or proposals.
- Service Delivery: To manage, execute, and deliver web development, design, and related IT services.
- Client Communication & Account Management: To send administrative messages, project updates, invoices, and essential technical notices.
- Marketing & Retention: To send follow-up communications, newsletters, promotional offers, and retention campaigns related to our services (you may opt out at any time).
- Website Improvement & Analytics: To analyze website usage, measure marketing effectiveness, and optimize user experience.
- Legal & Administrative Compliance: To fulfill legal, tax, and accounting obligations or defend against legal claims.
4. Legal Basis for Processing (GDPR)
We process personal data in compliance with the General Data Protection Regulation (GDPR) based on:
- Contractual Obligations / Pre-contractual Steps: To take steps at your request prior to entering into a contract or to fulfill an existing contract.
- Consent: When you give explicit consent (e.g., subscribing to newsletters, accepting cookies, or submitting contact forms).
- Legitimate Interests: To develop and expand our business, improve our services, maintain security, and send client retention communications.
- Legal Obligation: To comply with statutory requirements (such as tax and accounting laws).
7. Data Security & Retention
- Security: We apply technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
- Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, deliver our services, resolve disputes, or comply with statutory retention periods (such as accounting and tax requirements).
8. Your Data Protection Rights
Under applicable data protection laws (including the GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request restriction of processing under certain circumstances.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing/retention outreach.
- Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@devoude.com.
9. Third-Party Links
Our website may contain links to external websites, client portfolios, or third-party services. We are not responsible for the privacy practices or content of external sites.
10. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy or how your personal data is handled:
- Company: DEVOUDE, SIA (40203334184)
- Website: https://devoude.com
- Email: info@devoude.com